The Occupational Safety and Health Administration has ordered American Home Protect in Plano, Texas and its parent company, Porch Group Inc., to reinstate and pay back wages and compensatory damages to an employee who was fired in June 2023 after informing upper management about deceptive business practices, the agency announced Thursday.
A whistleblower investigation by OSHA found that the employee alerted management that customer refunds, after canceling services, were not issued in a timely manner to hundreds of customers because the companies required them to complete unnecessary steps in the cancellation process, according to the announcement.
The employee suffered ...
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